PLEASE NOTE THAT ALL VOUCHERS MUST BE PRESENTED AT THE START OF YOUR DINING EXPERIENCE IN ORDER FOR YOUR VOUCHER TO BE VALID/ACCEPTED. IF YOU DO NOT PRESENT YOUR VOUCHER AT THE START OF YOUR EXPERIENCE, YOU MAY BE LIABLE TO PAY FOR YOUR EXPERIENCE AND YOUR VOUCHER NOT ACCEPTED.
All vouchers are valid for 12 months from the date of purchase. Vouchers not used within this 12-month period will thereafter be null and void with no entitlement to refund or exchange.
It is not possible to extend voucher validity beyond the stated 12-month validity period.
Vouchers can be used as part or full payment.
Additional service charges may apply.
Vouchers can only be used for a single transaction. If there is any remaining monetary value left on a voucher after an experience, this remaining total is not exchangeable for cash or another voucher and will be forfeited automatically.
If you have selected email delivery for your voucher and have not yet received it, please check your junk or spam inbox before contacting us.
Vouchers are non-transferable, non-refundable and non-replaceable.